According to a report recently released by the Washington Insurance Commissioner’s Office, unsatisfactory settlement offers were the top reason Washington residents filed complaints against their insurance companies in 2008. Other top reasons included denial of claims and delays in processing claims. Additionally, the report noted that the Insurance Commissioner’s Office received some 5,341 complaints in 2008.

The following is a breakdown of the numbers provided by the Insurance Commissioner’s Office.

Top three reasons for complaints in 2008:
Unsatisfactory settlement/offer – 24.5%
Denial of claim – 23.8%
Delays – 22.1%

Top complaints by type of coverage in 2008:
Auto – 42.1%
Accident and health – 30.1%
Homeowners – 13.1%